Useful Telephone Numbers
Here are a collection of useful telephone numbers that you will more than likely need when running your business or even for personal purposes.
HMRC 0300 helpline numbers
VAT Enquiries
| Line | Old Number | New Number |
|---|---|---|
| VAT General Enquiries | 0845 010 9000 | 0300 200 3700 |
| VAT Online Services Helpdesk | 0845 010 8500 | 0300 200 3701 |
| VAT, Customs & Excise Welsh Language Line | 0845 010 0300 | 0300 200 3705 |
The new textphone number for those with hearing or speech impairments changes from 0845 010 8500 to 0300 200 3719. This applies to both VAT Enquiries and VAT Online Services Helpdesk.
National Insurance
| Line | Old Number | New Number |
|---|---|---|
| National Insurance enquiries for employees and individuals | 0845 302 1479 | 0300 200 3500 |
| National Insurance registrations | 0845 915 7006 | 0300 200 3502 |
| National Insurance deficiency enquiries | 0845 915 5996 | 0300 200 3503 |
| Newly Self-Employed Helpline | 0845 915 4515 | 0300 200 3504 |
| National Insurance enquiries for the self-employed | 0845 915 4655 | 0300 200 3505 |
| National insurance enquiries for non-UK residents | 0845 915 4811 | 0300 200 3506 |
| Contracted Out Pensions enquiries | 0845 915 0150 | 0300 200 3507 |
Income Tax and Self Assessment
| Line | Old Number | New Number |
|---|---|---|
| Income Tax enquiries for individuals, pensioners and employees | 0845 300 0627 | 0300 200 3300 |
| Agent Dedicated Line | 0845 366 7855 | 0300 200 3311 |
| Tax back on bank and building society interest:Savings Helpline
The National Claims Office |
0845 980 0645 | 0300 200 3312 |
| 0845 366 7850 | 0300 200 3313 | |
| Self Assessment textphone service | 0845 302 1408 | 0300 200 3319 |
Of course, these useful telephone numbers are listed for your information – but please feel free to contact us on 020 8643 9633 if you are unsure of which number to call for your specific need.
In many cases, we can speak to any of these departments on your behalf as long as a letter of authority has been provided.